NFA Part-Time Administrative Assistant: JOB DESCRIPTION

 

Location: Head Office (100 Park Royal South)

Commitment: Two days per week, 9am-4pm, with paid 30-minute midday break.

Compensation: $28/hour

Objectives of Role:

• Be a friendly, energetic and knowledgeable representative of NFA for Head Office.
• Be a proactive organizer, looking for processes and policies that improve efficiencies.
• Voluntarily help other staff by taking over supportive tasks where needed.

Responsibilities:

Reception & Administrative Duties:

• Cheque Requisitions Processing
• Filing & Record Keeping on Client Files
• Year-End Filing (March) Support for NFA Accountant
• CIBC Visa Statement Monthly Visa Reconciliation
• Bank Deposits
• Client Communication: Phone and Email Support
• Financing Inquiries from Potential Clients
• Applicant Communication Tools: Loan Guide, Posters, Infographics
• Support for Loan Application Process and Post-Approval Processes
• Updating Digital and Hard Copy Applicant Files
• Office Supplies Management
• Collecting NFA Mail
• Client Follow-Up and Support When Needed